SHOP POLICIES

SHIPPING 

PLEASE NOTE that each listing is a digital purchase. NO physical copy will be shipped / mailed to your home. If you would like to read on some advantages of purchasing a printable file and how it all works, please. It is simple, fast and convenient!

Purchased digital (printable) designs are emailed as high resolution JPG to your E-mail address on file, and therefore NO shipping fees are incurred.

RETURNS AND REFUNDS

Since my products are digital printable files - non-tangible, irrevocable digital goods, and as such it is impossible to tell if they have been printed or not, refunds or exchanges are not available on any items in this shop. If an error has been made, I will gladly send a correction. Please contact me in the first instance should there be any problems with your order and I will do my upmost to resolve the issue.

PROCESSING TIMES

Delivery time varies depending on the type of order:
A) Instant download: Available immediately after purchase payment processing.

B) In case a re-size is requested: Re-sized files will be sent directly to your email address within 12 hours upon purchase and cleared payment (usually within much shorter time).

COLOR MATCHING

The colors shown on the screen may not be the exact color reproduced on photo or card-stock prints. Computer monitor colors and printed colors DO VARY depending on the method of printing/printer settings and in differences in how monitors and printers are calibrated. In addition, colors may vary based on the card stock used. I cannot be held responsible for printing variations outside of my control. You can however be ensured that I always do my best to get as close as possible to requested color(s).

For more complex (textured) graphics the color chart provided in custom listings serves as a guide only (to help me to get as close as possible to the requested colors).

 PRINTING SUGGESTIONS

I always recommend using a professional printing company as I am unable to navigate customers through their home printers setup. The printer, ink used and type of paper have all great impact on the quality of your final print. Most of the printing companies nowadays offer printing onto a quality paper or heavier weight paper (e.g. card stock) using archival or fade resistant inks for a fair price. You can use a proffesional local print shop (e.g. Staples) or an online printing service such as Staples, Mpix, York Photo, Costco, Shutterfly, Walgreens etc. 

NOTE: The above mentioned companies are suggestions only. I highly recommend checking their reviews since I do not sell printing services and I do not cooperate with any printing company.

For any design that has Faux glitter/metallic graphics incorporated I recommend choosing a glossy finish to accent the faux metallic/glitter effect.

For any watercolor/chalkboard/faux wood texture designs, I recommend printing those onto a quality paper with a matte finish (unless you personally prefer glossy). 

CANVAS PRINTING: Please choose either a 'Color edge wrap' (matching color) or so called 'Mirror edge wrap' canvas printing - some companies have it under 'Color pull' - when they sample the border of the image to use for the wrap. In certain cases I am also able to adjust for a ''Full image wrap'' canvas printing upon request, free of charge.

COPYRIGHT AND TERMS OF USE

Copyright © 2019, Ros Ruseva., 2020 : All images and designs in this shop are copyrighted and cannot be stored, reproduced, or used without obtaining prior written consent from the owner, Ros Ruseva. The files are for Personal Use Only. You may NOT share, forward, sell, resell, alter or redistribute in any way. You may not claim any part of the designs as your own. Purchase does not transfer rights. RosRuseva retains all rights.

By purchasing any item from this store, you have agreed to the full terms of use listed above.